Insurance companies are notorious for denying coverage for broken pipes if they are a result of wear and tear. Well, how does one know if their pipes are worn out if there is no indicator of a broken or “Worn out Pipe”… There lies the problem, and the main reason for the verbage in your policy. It shits the burden of proof onto the insured to prove otherwise. When you have a burst or broken pipe, contact The Policyholder Advocacy Group.
If a pipe breaks, cut the water at the source immediately and, if necessary, call the fire department to help cut off the water. As water spreads throughout several rooms or floors, it is very important to mitigate your damages by removing any carpet and carpet padding or wood flooring that has the potential for mold, drying out the walls and the internal cavities of the walls, as well begin the drying process within the first 24 to 48 hours. Although wet walls can look dry, they may still be wet. Drying machines, humidifiers, and proper air circulation will help accelerate the drying process.
If you have experienced a burst pipe at your property, contact us at The Policyholder Advocacy Group. Our team is available 24/7 to help you get started on your insurance claim, making sure the full extent of your loss is documented from the start. We are available to assist our clients in arranging for vendors such as plumbers, electricians, elevator repair experts, and, most importantly, a disaster response specialist close by to mitigate water damage if a pipe breaks.
Our public adjusters will be by your side throughout the entire claims process. We will interpret your policy and help put you back to your precondition loss or better. We recommend that you document all expenses related to the pipe break, photograph any damage, keep all parts that may be related to loss and contact us immediately when you become aware of a potential problem.