Libby Tucker, Author at Policyholder Advocacy Group
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Author: Libby Tucker

What Happens When the Carrier Pays Nothing After a House Fire?

Posted on November 4, 2026November 4, 2026 by Libby Tucker

Tina and William, Cape Coral. Kitchen fire, February 2021.Carrier’s estimate: $0Recovered: $335,873.03 A stove fire gutted Tina and William’s kitchen in February 2021. The flames took the stove, the cabinets, and the ceiling above them. Smoke and soot reached every room in the house, all the way into the attic. They filed their claim and ...

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Where in Your Renewal Does It Say Water Damage Stops at $10,000?

Posted on November 4, 2026November 4, 2026 by Libby Tucker

A cheaper homeowners insurance policy can cap water damage at $10,000 and matching at 1%. Check four lines before you renew....

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FEMA Approves Individual Assistance for 8 Florida Counties After Hurricane Isaias

Posted on October 30, 2026November 10, 2026 by Libby Tucker

The wait is over. FEMA approved Individual Assistance for 8 Florida counties today, Thursday, October 29. If you live in one of those counties, you can apply for federal help with housing, home repairs, and other serious needs left by Hurricane Isaias. 68,071 Isaias claims have been filed statewide, and 28,458 of them are still ...

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Can You Believe a Judge Compared State Farm’s Executives to Kidnappers?

Posted on October 30, 2026November 10, 2026 by Libby Tucker

Three days after a judge ruled that State Farm’s internal roof claim memo is a public court record, State Farm filed court papers asking that she be removed from the case. Filed October 29, 2026. Trial set for December 7, 2026. The underlying claim is about $22,000 in roof damage. The case is Hursh v. ...

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Why Did State Farm Close Nearly 4 in 10 Wind Roof Claims Without a Payment?

Posted on October 30, 2026November 9, 2026 by Libby Tucker

State Farm's own memo put wind roof claims closed without payment at 39.5, and its in-house lawyer warned what the rise implied. A judge just made it public....

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Why Did a Roof Replacement Ratio Falling From 4.1 to 2.3 Count as Trending Positively at State Farm?

Posted on October 28, 2026November 10, 2026 by Libby Tucker

State Farm's quality report listed a roof replacement ratio falling from 4.1 to 2.3 as trending positively. What the scorecard counted, in plain terms....

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The Isaias Disaster Declaration Was Signed on October 27. Why Can’t Homeowners Apply for FEMA Aid Yet?

Posted on October 28, 2026November 10, 2026 by Libby Tucker

The Isaias declaration (FEMA-4955-DR) is signed and Public Assistance is approved. Household aid is still under review. Here is what that means for you....

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With 31,664 Claims in Santa Rosa County, Why Can’t You Apply for FEMA Aid Yet?

Posted on October 27, 2026November 10, 2026 by Libby Tucker

The Isaias disaster declaration is signed and Public Assistance is approved. Household aid is still under review. What changed, and what pays you now....

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Why Are Isaias Claims Closing Without Payment? Navarre Beach Homeowners Are Living It.

Posted on October 26, 2026November 10, 2026 by Libby Tucker

Two weeks after Hurricane Isaias tore the side off his Navarre Beach home, Kris Williams is doing what the carrier will grade him on. He is documenting his personal property, item by item, while his legal team contacts the insurer. WKRG News 5 told his story on October 23. He moved to Navarre Beach four ...

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Claims Closed Without Payment Rose From 36% to 44%. What Were the CEOs Paid in the Same Years?

Posted on October 26, 2026November 10, 2026 by Libby Tucker

Claims closed without payment rose from 36% to over 44% in a decade. What were insurer CEOs paid in the same years? The documented record....

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