Tina and William, Cape Coral. Kitchen fire, February 2021.
Carrier’s estimate: $0
Recovered: $335,873.03
A stove fire gutted Tina and William’s kitchen in February 2021. The flames took the stove, the cabinets, and the ceiling above them. Smoke and soot reached every room in the house, all the way into the attic.
They filed their claim and waited. About ten days after the fire, they hired Policyholder Advocacy Group. At that point the carrier had paid nothing. Zero.
We took the claim from there. Our team documented the damage room by room, from the charred kitchen framing to the soot in the attic duct work. Our contents inventory specialist identified, categorized, and priced everything the fire took, inside that same claim. We brought in environmental hygienists, engineers, and contractors to build their home back better and put the nightmare behind them. We handled the paperwork, the inspections, and the calls with the carrier. Tina and William could put their energy into their home instead of a claim file.
A public adjuster works for the policyholder, never for the carrier. Nathan Sheppard has worked Florida claims for 17 years. A claim that starts at zero needs someone on the policyholder’s side early.
A month into our work, the carrier issued a first payment, an undisputed amount on the building. A start, not a finish. We kept the claim moving, and every documented part of the loss went into the final figure. Tina and William signed off on that figure.
Fire damage at your home, and the carrier has paid nothing? Or the payment looks far too low for the damage in front of you? Get a free claim review. Call 800.511.2240. We read what the carrier sent you and tell you plainly where your claim stands.